Best Western Plus Welcome Hotel Frankfurt

Special Hygiene & Safety Measures Regarding COVID-19

- 3 G regulation: vaccinated-recovery-tested Those who have not been vaccinated or have recovered need a negative, updated daily Antigen test on arrival, further tests every 7 days, - Masking requirement for all guests and staff in public areas, - rules of conduct at check-in, - Desinfection stations at public areas, - Marked running paths, - Reinforced cleaning measures and regular desinfection in all guestrooms and public areas, - buffet breakfast under special rules, - Fitnessarea open, - Wellnessarea closed due to the current situation

Special Services Regarding COVID-19

Disinfection station, protective face masks available for purchase, breakfast a la carte

Service Restrictions Regarding COVID-19

Restricted restaurant hours in the evening, Regulated breakfast times (please check upon check in), Fitness- and Wellnessarea closed

Best Western Macrander Hotel Frankfurt/Kaiserlei

Special Hygiene & Safety Measures Regarding COVID-19

Sign posting of the general hygiene and distance rules at prominent locations throughout the building, provision of disinfection stations, regular disinfection of all buttons (lift) and light switches in the public area, complete room disinfection after departure, seating in the conference rooms in accordance with the regulations of the Federal Office of Public Health, ventilation of meeting room during every break; In the room, remote control and telephone receiver are packed in plastic, only 1 person is allowed in the elevator, employees wear mouth and nose protection in the service area, employees at the reception work behind a plexiglass pane for protection, There is no self-service at the buffet, only in case of Self-service only for packaged goods/portions (to avoid direct contact with the food). staff/guests have to wear mouth and nose protection.

Special Services Regarding COVID-19

During these times we also offer our rooms as home office from 59,-€ (199,-€ per week). Free Wifi, 1 bottle of water, coffee/tea bar, 1.20 wide beds (for power-napping), 49" Sat-TV and parking are included! Quarantine rooms available on separate floor - please contact us.

Service Restrictions Regarding COVID-19

In case of buffet: partly self-service, partly serving of the food by our service personnel. Restricted restaurant and bar hours. Please inform yourself at check-in. Access to sauna/fitness area limited by number of persons

Best Western Hotel Frankfurt Airport Neu-Isenburg

Special Hygiene & Safety Measures Regarding COVID-19

In order to counteract the Covid-19 pandemic and for the safety of our guests, all public areas are cleaned with disinfectants several times a day. Disinfection dispensers are also available to our guests and employees in the hotel. In order to follow the distance regulation prescribed by the federal government, floor markings are attached at all relevant points. For your safety, the use of the elevator is also limited to max. 2 people per cabin. The seats in the breakfast restaurant have been reduced and we offer our guests alternative packed lunches. Our employees were again made aware of the existing hygiene measures. Additionally, our employees have been taking online training courses that focus on hygiene and personal protection in times of the corona pandemic. Furthermore, plexiglass shields have been installed at the reception and we encourage our guests to pay cashless if possible.

Special Services Regarding COVID-19

We gladly offer you a free protective face mask at the reception upon request. In order to further reduce contact, we would be happy to send you the invoice by email.

Service Restrictions Regarding COVID-19

In order to further reduce the risk of infection, the fitness room and sauna will remain closed until further notice and the lifts may only be entered by a maximum of 2 people. For protection reasons, your room will only be cleaned upon request during your stay. Since our rooms are not re-allocated on the same day after check out, we can only fulfill special room requests to a limited extent. We thank you for your understanding.

Best Western Plus iO Hotel

Special Hygiene & Safety Measures Regarding COVID-19

Due to the current situation, access to the hotel is only permitted with a mask. The hotel staff is also equipped with face maks. The reception area and all public facilities are regularly disinfected. Only one person is allowed per lift. A minimum distance of 1.5m is observed. Hygiene dispensers with disinfectants are available in public areas.

Special Services Regarding COVID-19

Disposable gloves are provided at the breakfast buffet and there are dividers between individual seats in the restaurant. Breakfast can also be ordered to take away. In the hotel there are disinfection racks on the walkways and in the fitness room

Individual Hotel Information Regarding COVID-19

Our breakfast is offered in buffet form. We provide disposable gloves and disinfectants. A mask is required at the buffet and on the way to the table. The fitness room is currently open again. A mask is required on the paths. A disinfectant dispenser is available. The restaurant is currently open Monday-Wednesday 6.30pm-9pm and the hotel bar is open until 10pm.

Service Restrictions Regarding COVID-19

Our breakfast is offered in buffet form. We provide disposable gloves and disinfectants. A mask is required at the buffet and on the way to the table. Alternatively, a takeaway breakfast package can be ordered. The restaurant is currently open Monday-Wednesday 6.30pm-9pm and the hotel bar is open until 10pm.

Best Western Hotel Darmstadt Mitte

Special Hygiene & Safety Measures Regarding COVID-19

Due to the coronavirus (COVID-19), numerous additional safety and hygiene measures are taken at our hotel. In public areas guests are required to wear facemasks and Keep a safe distance of 6feet, in addition contactless desinfection-stations are in place.

Special Services Regarding COVID-19

Cleaning of your room during your stay will only be done upon request. You are welcome to request towels and other utensils through our reception. All rooms are thoroughly cleaned, disinfected and ventilated after each stay. If possible, rooms remain 48hours unoccupied before being reassigned. Breakfastbuffet in a slightly reduced way, is available in the restaurant or as a packed lunch. Our restaurant offers enough space and we work with time slots to avoid large crowds. Meetings will only be held up to a maximum of 20 people, ensuring a safety distance of 5 square meters.

Service Restrictions Regarding COVID-19

We do our very best to maintain our usual, high service standard. Please understand that due to many restrictions and short-time working, it is often not possible for us to fulfill your wishes directly. Guest information folders, magazines, books and loose toilet products can still be obtained from our reception on request. Here, too, we try to minimize unnecessary contact points.

Best Western soibelmanns Frankfurt Airport

Special Hygiene & Safety Measures Regarding COVID-19

strict cleaning schedules and surface disinfection, social distancing & cashless payment, certified suppliers and trained staff,

Special Services Regarding COVID-19

Full-Service- Breakfast

Service Restrictions Regarding COVID-19

Our restaurant will initially remain closed. In the meantime, our guests can order of the snack menu

Best Western Hotel Rosenau

Special Hygiene & Safety Measures Regarding COVID-19

Generic rules: Mouth guards for all employees in service and in the kitchen, as well as reception, On request, our guests receive a disposable mask (at the reception), Disinfection devices are located in the entrance area and on the public toilets, The tables in the public areas and door handles get disinfected regularly during the day. We document external guests or workers by admission control, Distance stands with information about the distance to the next guest, Plexiglass walls at the reception, a new ballpoint pen for each guest to fill out the registration form, The counter is also disinfected regularly The key cards are thrown into a designated box by the guests, and get disinfected. Housekeeping: After departure, the room will be completely disinfected after the final cleaning. Restaurant: Tables must be reserved in advance and the service employee will assign you a table. (for documentation and tracking purposes), Unfortunately it is not possible to wait at the counter during this time,we keep at least 1.50m distance between each table, we ensure that there will be no more than 10 people per 30 square meters, Plants will be used as dividers, the rooms get ventilated on a regular basis, Plexiglass walls on the counter, In addition to face masks the employees wear gloves, menages (pepper, salt, vinegar, oil) on request only(disinfection after each use ), after the guest leaves the table, the table is wiped with disinfectant

Special Services Regarding COVID-19

We are happy to serve you breakfast at the moment as a buffet with Mouth guards and disposable gloves. Sometimes if the occupancy is not high, it will be served à la carte in the restaurant with a safety distance or in the hotel room as room service.

Service Restrictions Regarding COVID-19

The restaurant is open. Sundays and holidays the restaurant is closed. Only by Brunch we have open. Meals can be ordered also from our snack menu in your room. The sauna is closed.

Best Western Plus Plaza Hotel Darmstadt

Special Hygiene & Safety Measures Regarding COVID-19

We ask that our guests voluntarily wear a mouth-nose cover. We welcome you with equally equipped staff in our house. The entrance and reception area is secured for you with all necessary arrangements. With due distance we are committed to your relaxing stay and the protection of your health.

Special Services Regarding COVID-19

With our digital solution, you can fill in all the data for the registration form directly after booking, even before your arrival. Please contact us to get the link to our digital solution so you can access the digital registration form with one click and enter all data. Room cleaning during your stay will only be carried out on request. After your stay, the rooms will be thoroughly cleaned, disinfected and ventilated.

Individual Hotel Information Regarding COVID-19

Our wellness floor will remain closed until further notice.

Service Restrictions Regarding COVID-19

To keep the points of contact as low as possible, we will remove guest information folders, brochures and loose toiletries from the rooms. If you wish, you can still obtain these from our reception desk.

Best Western Hotel Mainz

Special Hygiene & Safety Measures Regarding COVID-19

Please inform yourself at https://corona.rlp.de/de/startseite/ and https://www.mainz.de/ about current rules in Mainz or contact us if you have any questions. Please wear mouth and nose protection in ALL public areas of the hotel and wash / disinfect your hands before entering the breakfast room.

Special Services Regarding COVID-19

Daily breakfast from 6 a.m. ! Our restaurant is open. Mo- Fr: 11:30 am - 2pm / 5pm - 11pm Sa: 11:30 am - 11pm So: 11:30h - 14h www.trattoria-da-arnaldo-mainz.de

Individual Hotel Information Regarding COVID-19

We clean and disinfect your room every day. Please hang the "Do Not Disturb" sign outside of the door, if you don´t request room service. We'll hang fresh towels on your door instead. We appreciate if you open the window before you leave the room.

Service Restrictions Regarding COVID-19

The gym 24 hours again.

Best Western Wein- und Parkhotel Nierstein

Special Hygiene & Safety Measures Regarding COVID-19

Our hotel implemented the regulations that are required by the respective state government. More information on the response to COVID-19 at Best Western is provided on the “Best Western – We Care Clean” page.

Best Western Hotel Brunnenhof

Special Hygiene & Safety Measures Regarding COVID-19

Regular cleaning and disinfection of public areas according to implemented hygiene regulations, intensive hygiene measures when cleaning the guest rooms after every stay, regular intensive cleaning of regularly used surfacases such as key cards, door handles, elevator buttons, light switches etc., the space between seats and tables to ensure a minimum distance has been enlarged

Special Services Regarding COVID-19

Throughout our public areas (lobby, public toilets, etc.), dispensers with virus-suitable disinfectants are available, protection in public hotel areas with spacers, plexiglass walls and our employees have been equipped with protective face masks

Individual Hotel Information Regarding COVID-19

At the moment our check-in times are shortened: Daily from 3.00 pm till 9.00 pm. If you contact us in advance, you also can arrive outside of these hours. Due to the regulations of the Bavarian goverment, all guest have to wear a medical mask or a FFP2-mask in the hotel & Restaurant (except at the outside-area). Exceptions are only for children under 16 years. For any mouth-nose-mask will be fine. Children under 6 years of age do not have to wear any masks. At check-in and each 72 hours later all hotel-guests have to provide a negative corona-test (=PCR or POC-Test), which is not older than 24 hours. No test is necessary, if: if you are already at least 2 weeks complety vaccinated against Covid-19 (vaccination-pass has to be shown) or you are already recovered from Covid-19 (minum 28 days and maximum 6 months). Also a documentation has to be shown in this case at check-in or children under under 6 years of age

Service Restrictions Regarding COVID-19

Our restaurant ist open daily from noon until 10.00 pm: from noon till 2.00 pm a-la-carte menu from 2.00 pm till 6.00 pm snacks & variety of cakes from 6.00 pm till 8.30 pm a-la-carte-menu

Best Western Hotel Wetzlar

Special Hygiene & Safety Measures Regarding COVID-19

To protect our guests and employees (as of May 1st, 2020): General Hygiene has top priority in the Hotel Best Western Wetzlar. In order to do justice to the current situation, the hygiene guidelines have been further tightened and all framework conditions have been changed to ensure maximum security for guests and employees. All employees are trained in the necessary hygiene guidelines, All employees who experience cold symptoms will be in quarantine for at least 7 days, All cleaning duties are intensified, Crowds and long queues are to be avoided, All employees have received mouth-nose protection (washable), Whenever the minimum distance cannot be maintained, employees wear mouth-nose protection, Entrance areas: Automatic doors are "open" at peak times, Disinfection dispensers are installed in all entrance areas at the hotel. Reception / reception: Large, ventilated area, Plexiglass spit protection wall between receptionist and guest, 1.5m distance markings on the floor , "Please keep your distance" sign, Disinfection of all room cards after each use, no public fruit basket in the reception area, Mouth-nose masks can be bought at the reception. Rooms: Fixed allocation of room attendees, Disinfection of all light switches / handles with every cleaning, Ventilation of the room during the entire cleaning time of approx. 30 minutes with the window fully open (not tilted!) - if possible with a draft, Daily change of pillows or pillows with encasings, Change of cleaning rags after each room, Cleaning staff works with mouth / nose protection, In addition until all restrictions are lifted: Rooms remain unoccupied for 24 hours after occupancy

Special Services Regarding COVID-19

We prefer contactless payments - we accept all cards and payment can also be made via mobile phone, approval without signature for contactless payments under 500 euros, Long ventilation of the catering area before and after setups, In good weather conditions: Use of the outdoor catering area, Room service is offered without surcharge, Extended the lunch time from 11.30am to 2.30pm, Service staff will be wearing a mouth and nose protection

Service Restrictions Regarding COVID-19

Gastronomy / restaurants: Only 50% occupancy to make sure minimum distance can be kept, Currently no breakfast buffet, alternatively we offer a la carte breakfast, in the restaurant every second seat remains empty to ensure the observation of safety distance, a la carte menu instead of lunch or dinner buffet, all beverages will be place on the table in separate bottles (water, apple spritzer), No salt and pepper on the table (unless requested), currently no coffee machine for self-service, staff will setup the tables wearing gloves, usage of paper napkins, tables will be cleaned only after the guests have left the table