Our hotel in
Hotel information about COVID-19
Best Western Hotel Schlossmühle
Special Hygiene & Safety Measures Regarding COVID-19
Please enter the hotel in public areas with a protective face mask and disinfect your hands regularly. A disinfection station is located directly at the hotel entrance. Always keep a distance of at least 1.5 m to other guests and our employees and follow the closed areas and distance instructions in the hotel. Our elevator may only be used individually or with people from your own household. We appreciate your patience, as there may be waiting times involved. If you choose to use the staircase, please remember to also here keep the minimum distance. We ask you to only remain in the Lobby area for check-in or check-out in order to avoid gatherings or crowds. We also kindly ask you to please not hand anything directly to our employees. The counter at the reception can be used as a temporary storage. Regularly used items such as room keys, pens, credit card terminals, etc. are disinfected after every use. We currently prefer cashless payment!
Special Services Regarding COVID-19
Breakfast currently takes place from Monday to Friday from 6.30 a.m. to 10.00 a.m. and on weekends from 7.00 a.m. to 10.30 a.m. The guests will be seated.
Dinner can be taken in our restaurant or on the terrace. The following applies, only with advance notice!
Individual Hotel Information Regarding COVID-19
We are obliged to adhere to the "3-G rule":
* Guests must be vaccinated twice and the 2nd vaccination must have been at least 14 days ago (present vaccination certificate) or
* Guests must present a negative test that is no older than 24 hours or
* Guests have recovered and we need a doctor's certificate (recovery must be at least 1 month and max. 6 months ago).
If you have further questions regarding your stay or if you need further information, please call our reception in order to avoid a high number of guests in the lobby.
Service Restrictions Regarding COVID-19
Unfortunately, our sauna and our GewölbeBar are currently closed until further notice - we thank you for your understanding. A visit to our restaurant is only possible with a reservation.
102 rooms with direct dial telephone, Wi-Fi, satellite TV, radio, bath or shower and WC, hair dryer and minibar. Spacious hotel lobby with reception and bar, fireplace room, restaurant, lounge and historic vaulted cellar, conference and meeting rooms with foyer and summer terrace and small wellness area with steam bath and dry sauna. Hotel parking lot.
Our hotel is located at the foot of the castle hill overlooking the collegiate church, not far from the Feininger gallery. Just a few minutes walk from the hotel you will find the historic old town (UNESCO World Heritage) with 1200 half-timbered houses from several centuries that invite you to linger. As one of the largest area monuments in Europe and former imperial residence, our city north of the Harz is always a worthwhile starting point for an unforgettable stay.