Best Western Hotel Hohenzollern, Osnabrück


Best Western Hotel Hohenzollern, Osnabrück

The 4-star Best Western Hotel Hohenzollern is located vis-a-vis the main train station in the historic city of Osnabrueck. The history of the hotel goes back 120 years, when the renowned "Baedeker" refered to the "Hohenzollern" as a "first-class house" at that time. Today, the Best Western Hotel Hohenzollern presents itself with modern and comfortably designed room units as well as the luxurious Hohenzollern suite. The seperate conference area is recommended especially for seminars and meetings. As the first address for short breaks, the hotel offers an exclusive spa- and a fitness area that will meet even the highest demands. Due to its central location, the Best Western Hotel Hohenzollern is also recommended for hosting social programs. The good reputation of the hotel's own bistro restaurant extends far beyond the borders of Osnabrueck and is praised in restaurant guides.

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Hotel information about COVID-19

Best Western Hotel Hohenzollern

Special Hygiene & Safety Measures Regarding COVID-19

From 01.12.2021, the 2Gplus rule (impt / recovered + tested) will apply in our company. An FFP2 mask must be worn in the entire hotel and the minimum distances must be observed. Implementation of the corona measures according to information from BGN in the Best Western Hotel Hohenzollern Osnabrück Due to the current situation with the corona virus, we are particularly keen to ensure that you as a guest continue to feel comfortable and, above all, safe with us at the Best Western Hotel Hohenzollern. We attach great importance to compliance with the specified hygiene regulations. General: - All employees have been trained in the current hygiene guidelines - The staff avoids any physical contact, pays attention to regular hand washing and internal communication is limited to the essentials - FFP2 masks disposable gloves are available for employees - The DEHOGA district association Osnabrück / Emsland / Grafschaft Bentheim has made a small dossier / checklist available to all companies. We made these available to employees via our internal Hotelkit app - In general, all areas are regularly ventilated and disinfected Entrance area, lobby and public areas: - A disinfectant dispenser is available for guests in the hotel lobby - Instructions for behavior are displayed so that they can be seen by guests - There is a stand in the lobby that you should keep the distance - There are markings - All surfaces and doors are regularly disinfected - There are disinfectant, soap and paper towel dispensers in the public toilets - The toilets are cleaned and disinfected regularly - Mouth and nose protection must be worn in the entire hotel Reception: - We have attached a sneeze guard to each workstation at the hotel reception - The used room cards are thoroughly disinfected after each check out - Payment with cash is contactless, through a separate insert tray at reception, card payment is preferred. - Reception, room cards, doorknobs, and surfaces are regularly disinfected - Distance markings are available - All guests must present their vaccination card or proof of recovery with ID at check-in. Due to the current 2G Plus regulation, a negative test is also required Elevators: - There is a notice on the elevators stating that only 1 person is allowed to enter the elevator - Elevator buttons and surfaces are cleaned regularly - There is a disinfectant dispenser on the elevators Room: - Only 1 employee works per floor - The room is thoroughly ventilated each time it is cleaned - All surfaces and objects (kettles, bottle openers, bathroom fittings, etc.) are regularly disinfected - We do not put out flyers, pens and pads in the room - There is no hotel information folder in the room, but this is visible to the guests in our digital Code2Order app - The cleaning rags are changed regularly and we work with disposable disinfectant wipes Restaurant: - In indoor and outdoor catering, contact details are mandatory. Name, address, telephone number and the times of the visit are recorded digitally with the "Luca App". - The restaurant and the terrace are open with a capacity limit of 50% for house guests and also for external guests in order to be able to keep the minimum distance - The 2G Plus rule also applies here - Floor markings in the interior for the minimum distance are attached - There is a one-way system to control entry and exit - There is a general obligation to wear a face-to-face mask inside and at the buffet - A disinfection stand was installed before entering the restaurant - The breakfast times have been extended to control the number of people. Monday to Friday 6:30 a.m. - 11:00 a.m., Saturday from 6:30 a.m. to 12:30 p.m. and Sunday from 7:30 a.m. to 12:30 p.m. Conference area: - Lunch and dinner take place in the restaurant under the conditions listed above - On request, all conference guests have the opportunity to eat in the conference room - Participants are placed with a minimum distance of 1.50 m (one person per table) - We record the contact details of all conference participants, this data is destroyed after a maximum of 4 weeks and only given to the responsible health department on request - Each participant receives their own drinks on their seminar table - The use of the coffee bar in the lobby is permitted after hand disinfection - Coffee breaks and lunches from other conferences are offered at different times in the house - Side dishes to the coffee breaks are served in the conference room per guest or served in the lobby under a spit guard - Seminar tables, documents, devices and the sanitary facilities in the event area are regularly disinfected - Disinfectant dispensers for guests are located in the toilets, in the event area and in the lobby - The 2G Plus rule also applies here Wellness area: - Hand disinfectant dispensers are placed in the entire wellness area and in all areas of application - Plexiglass panes are attached to the spa reception as spit protection - All beds are cleaned and disinfected before and after each use - There are no textiles such as blankets or pillows ready - Employees must wear mouth and nose protection when working - Disposable gloves are available to all employees - Spa bags are regularly checked and disinfected - Access to the wellness area must be done avoiding queues, the minimum distance in the wellness area is 2.00 m - A maximum of 4 people are allowed to stay in the relaxation room of the wellness area - It must be possible to present the hygiene concept and treatment lists (name, address, telephone number of each guest) to the regulatory authorities, i.e. each wellness guest must enter himself into a list provided for this purpose before his treatment - The employees in the wellness area make a tour every 20 minutes to check - The Finnish sauna may only be used by a maximum of 3 people and the bio sauna may only be used by a maximum of 2 people at the same time, the staff of the fitness club makes regular tours and notices are posted Gym: - The 2G Plus rule also applies here - The training operation must be carried out in a non-contact manner, i.e. there is no shaking of hands in greeting, etc. - The minimum distance of 1.50 m is guaranteed, there are barriers and regulations for access to the studio - Our staff tries to avoid queues when entering the studio - Risk groups should be protected if they want to train (risk participants are asked to wear a face mask) - Mouth and nose protection must be worn if the minimum distance of 1.50 m cannot be maintained (wearing on the devices is voluntary) - We record the dates and times of the guests - The surface disinfection and the cleaning of the toilet facilities are carried out several times a day by our employees - Each member is called upon to disinfect the device independently before and after training - Only 5 guests are allowed to stay in the changing rooms at the same time. All areas are provided with notices. - Restriction of access in the course room: a maximum of 12 people can take part in the course at the same time - All employees who are not fully vaccinated or have recovered must be tested twice a week

Special Services Regarding COVID-19

Digital Information folder accessible at "Code2Order" includes our food and drinks menu, the possibility to cancel or request Housekeeping service, table reservations in our restaurant and other information, such as hygiene rules about COVID-19.

Service Restrictions Regarding COVID-19

Tables in the restaurant / bistro area and on the terrace are spaced with 2 meters distance, in order to ensure a minimum distance of 1.5 meters between guests.

Our Guest Rooms

Discover our comfortable rooms and feel at home! Here you will find all room categories and information on how they differ, such as room sizes, equipment features or services.

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Location & Directions

Theodor-Heuss-Platz 5
49074 Osnabrück

w3w cure.danger.chickens

Tel: +49 (0)541-33170
Fax: +49 (0)541-3317351

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Restaurants and catering

Look forward to our gastronomic offer! Find out what kind of cuisine we have for you, as well as our opening hours and the number of seats available.


Find out more about our event facilities here. We have various rooms available for different event formats. From room sizes and sketches to possible seating arrangements and corresponding numbers of participants to conference technology - here are the details!

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Hotel Review
Overall rating 82%
Room 79%
Cleanliness 89%
Service 87%
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Important information

Check-in ab 02:30 p.m   Check-out bis 12:00 noon  
Reception staffed from to  


All Best Western hotels accept cash, American Express, Mastercard and Visa Card.
You can also pay your bill using the following methods: American Express Traveller, Diners Club , Eurocheque , JCB

System Chain Code Hotel Code
Amadeus: BW  FMO525
Galileo: BW  F0561
 Sabre: BW  48585
 Worldspan: BW  95525