FAQ - Best Western Hotel Heidehof

Frequently asked questions about Best Western Hotel Heidehof in Hermannsburg (Südheide). (FAQ)

When can I check in?
Check in is possible from .

Until when can I check out?
Check out is possible until .

Until when is the reception open?
Reception is staffed from 06:00 am until 10.30 pm.

Is there free WLAN?
WLAN is available free of charge throughout the hotel.

Are dogs allowed?
Dogs are welcome. There is a charge of 20,00 € per day.

Are there wheelchair-accessible rooms?
There is one wheelchair-accessible room. Please contact us about it before you book.

Is there a restaurant?
Yes, in our hotel there is the restaurant "Atrium - Restaurant".

Opening hours of the restaurant:

Breakfast:

Monday - Friday: 6.00 am - 10.00 am
Weekends & Public Holidays: from 7.00 am - 11.00 am

Dinner:

daily: 6.00 pm - 10.00 pm (hot food until 9pm)

Are there children's menus??
WWe have special menus for the little ones.

Are there highchairs?
Children's chairs are available, of course.

Is there a hotel bar?
Yes, in our hotel there is the hotel bar "Hotelbar / Bierstube ".

Opening hours of the hotel bar:

Monday to Sunday:

12.00 pm - 06.00 pm: Drinks and snacks
06.00 pm - 10.00 pm: Drinks

Can children stay in the room?
2 children up to 12 years of age can stay with their parents in family rooms.

Which languages are spoken at the hotel?
Our staff speak German, English.