FAQ - Best Western Raphael Hotel Altona

Frequently asked questions about Best Western Raphael Hotel Altona in Hamburg. (FAQ)

When can I check in?
Check in is possible from .

Until when can I check out?
Check out is possible until .

Until when is the reception open?
Reception is open 24 hours a day.

Is there free WLAN?
WLAN is available free of charge throughout the hotel.

Are dogs allowed?
Pets are not allowed.

Is there a restaurant?
Yes, in our hotel there is the restaurant "Frühstücksbuffet".

Opening hours of the restaurant:

Mo - Fr.: 06.30 - 10.00 h Sa/Sun: 07.00 - 11.00 h

Are there highchairs?
Children's chairs are available, of course.

Is there a hotel bar?
Yes, in our hotel there is the hotel bar "Lounge".

Opening hours of the hotel bar:

Daily from 05:00 pm - 01:00 a.m

Can children stay in the room?
One child up to 12 years of age can stay with their parents in family rooms.