Best Western Plaza Hotel Hamburg, Hamburg

Best Western Plaza Hotel Hamburg

Special Hygiene & Safety Measures Regarding COVID-19

Dear guests, Please note that a complete vaccination protection or a recovery certificate is required for every overnight stay in Hamburg. Our reception is open for you from 06:00 to 23:00. Flexibly we accommodate you with the possibility of free cancellations on the day of arrival (except early booking rates). As usual, we attach special importance to the preservation of your health and protect you and our employees on site with extensive safety measures. Explanations of all relevant areas can be found below. Check-in: Book your stay online and pay directly. With our digital check-in solution, you can fill in all the data for the registration form directly after booking, even before arrival. This way you avoid long queues at the check in. Via the booking confirmation you get to the digital registration form with one click and can directly enter all data (with your own smartphone, tablet or laptop). At the same time, you can also save time and conveniently store a required company billing address. Upon arrival, you then only need to sign and pick up the room card. In this way, the time for check-in is significantly reduced. The entrance and reception area is secured with all necessary measures for you. Hygiene measures: We ask for the voluntary wearing of a mouth-nose covering by our guests and welcome you to our facilities with staff equipped in the same way. With due distance, we are on duty for your relaxing stay and the protection of your health. Cashless payment: Our concept is completely designed for hygienic cashless payment. You can even use your own smartphone or tablet for this purpose. Room cleaning: In order to keep contact to a minimum, lead rooms are only cleaned if specifically requested. Breakfast arrangements: Regarding the special regulations concerning our breakfast offer, we will be happy to send you detailed information upon request. Hygiene standards: In addition to general principles of conduct, well thought-out hygiene and infection control measures contribute to a hygienically safe environment for guests and staff. Disinfectants are freely available in public areas. Take good care of yourself and your family! Stay healthy! We are looking forward to welcoming you! The PLAZA Hotel Group

Service Restrictions Regarding COVID-19

smaller corona-compliant breakfast, reception is only available from 6 AM to 11 PM