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Hotel information about COVID-19
Best Western Hotel Das Donners
Special Hygiene & Safety Measures Regarding COVID-19
In public areas we kindly ask you to wear a protective face mask, with the exception of the Restaurant, and to disinfect your hands regularly, as well as to maintain a distance of at least 1.5 m at all times.
Signs have been placed at the walking routes to the rooms, in the restaurant and when visiting our public toilets on the 5th floor. The minimum distance must also be maintained when using our elevators. The maximum number of persons allowed using our elevators is 2-4 people, if there are two households.
Special Services Regarding COVID-19
Luggage may be left for storage at the reception. However, we would like to point out, that we will disinfect this upon acceptance.
Feel free to use the provided microwave in the looby area to disinfect your mask. Please note that your mask must be free of metal. Alternatively, ask at the reception for an iron and ironing board. We would be happy to bring this to your room.
Individual Hotel Information Regarding COVID-19
Cashless payments are preferred to settle your room or restaurant bill, and is also possible contactless. In order to avoid the accumulation of guests when checking out, it is also possible to pay directly upon arrival or on the evening before your departure.
To protect our housekeeping team, we kindly ask you to ventilate the room upon departure.
Service Restrictions Regarding COVID-19
Due to the COVID-19 requirements, our breakfast is not allowed to be buffet style. Our restaurant team will serve your breakfast directly at your table.
Also, the length of stay in the restaurant has been limited to max. 45 min for breakfast. We currently also cannot provide tables for groups.
Unfortunately our swimming pool and sauna area, as well as our hotel bar, will remain closed due to the legal requirements until further notice.
Best Western Hotel Das Donners welcomes guests over the age of 14 in all seasons. Located in one of Cuxhaven's most fascinating locations, directly on the dike, just a stone's throw away from the World Shipping Route, you will find our lifestyle hotel. From many of the comfortable rooms as well as Cuxhaven's highest panoramic restaurant, Donner's Wine & Kitchen Bar (open all year, except Mondays lunchtime), as well as the breakfast room on the 6th floor, you have an exciting and equally relaxing view of the docks and the Elbe estuary. Relax after an eventful day in our newly designed lifestyle spa area with swimming pool and various saunas. Enjoy your stay with us, whether for a weekend for two, a family vacation or on business trips. Welcome. *** Please note that we do not accept pets in our home and smoking is prohibited in the rooms and on the balconies. Thank you very much. ***