Best Western Hotel Bremen City
Special Hygiene & Safety Measures Regarding COVID-19
RECEPTION: CHECK-IN & CHECK-OUT: Our receptions are usually equipped with Plexiglas panels to provide additional protection for you and our staff. Otherwise, a mask is worn. We kindly ask you to pay cashless if possible. The credit card equipment, your room keys and cards, the pens are regularly disinfected. PUBLIC AREAS: Distance markings at the reception of at least 1.5m. Face mask for our employees, Hand disinfection in all public areas (lobby, toilet, conference rooms etc.), Handrails on stairs and door handles are regularly disinfected. Regular ventilation of public areas. Depending on the size of the lift, only a limited number of people are allowed to use the lift at the same time. The elevators are labeled accordingly. If possible, different entrances and exits are indicated. Board games, play and drawing materials for children cannot be issued at present. ROOMS: The surfaces of guest rooms and bathrooms are regularly disinfected. Door handles, light switches and remote controls are regularly disinfected. Amenities such as brochures, writing utensils, guest ABC, decorative pillows, additional blankets, glasses and bottle openers will be removed from the room until further notice
Special Services Regarding COVID-19
CURRENT RE-BOOKINGS AND CANCELLATION RULES: To guarantee you the most flexible travel options during these times, we are offering Flex rates for new Reservations in or Hotel up until the 31.08.2020. During this period, you can cancel free of charge and rebook depending on room availability. If you have booked through a booking platform or a third party, please contact your booking provider.
Individual Hotel Information Regarding COVID-19
DEAR GUESTS, we kindly ask you to bring your own mask. We are confident that by taking all the necessary precautions, together we can help bring back all the things we have once taken for granted. We are happy to welcome you back to our house and thank you on behalf of all employees of our Hotel for your trust. We will continue to do everything in our power to ensure that you have a pleasant and unforgettable stay. If you have any questions, our staff in our hotels will be happy to answer them. We look forward to seeing you again soon!
Service Restrictions Regarding COVID-19
BREAKFAST: In exchange, we offer a breakfast and lunch package (box), which can be picked up at the reception (these can be booked in advance or directly on site. The costs will be charged with your hotel accommodation). Please note that if the restrictions change we will switch back to a breakfast buffet.