FAQ - Best Western Plus Hotel Bern

Frequently asked questions about Best Western Plus Hotel Bern in Bern. (FAQ)

When can I check in?
Check in is possible from 03:00 p.m .

Until when can I check out?
Check out is possible until .

Until when is the reception open?
Reception is open 24 hours a day.

Is there free WLAN?
WLAN is available free of charge throughout the hotel.

Are dogs allowed?
Dogs are welcome. There is a charge of 20,00 € per day.

Are there wheelchair-accessible rooms?
There are 3 wheelchair-accessible rooms. Please contact us about them before you book.

Is there a restaurant?
Yes, in our hotel there is the restaurant "Restaurant Volkshaus 1914".

Opening hours of the restaurant:

Monday - Saturday 09.00 a.m. - 11.30 p.m.

Sunday and holidays 09.00 a.m. - 10.30 p.m.

During the summer from July 5th to August 23rd 2026 our Restaurant Volkshaus is closed on Sundays. 

A la carte menu and monthly specials 11.30 a.m. - 02.00 p.m. / 05.30 p.m. - 09.45 p.m., Bar menu until 11.00 p.m.

Are there children's menus??
WWe have special menus for the little ones.

Are there highchairs?
Children's chairs are available, of course.

Is there a hotel bar?
Yes, in our hotel there is the hotel bar "Attika Bar".

Opening hours of the hotel bar:

Monday through Saturday from 3:00 PM to 11:30 PM

Closed on Sundays

Table reservations are available exclusively online for groups of 5 to 10 people. 

Can children stay in the room?
One child up to 12 years of age can stay with their parents in family rooms.