Best Western Hotel Rosenau
Special Hygiene & Safety Measures Regarding COVID-19
Generic rules: Mouth guards for all employees in service and in the kitchen, as well as reception, On request, our guests receive a disposable mask (at the reception), Disinfection devices are located in the entrance area and on the public toilets, The tables in the public areas and door handles get disinfected regularly during the day. We document external guests or workers by admission control, Distance stands with information about the distance to the next guest, Plexiglass walls at the reception, a new ballpoint pen for each guest to fill out the registration form, The counter is also disinfected regularly
The key cards are thrown into a designated box by the guests, and get disinfected. Housekeeping:
After departure, the room will be completely disinfected after the final cleaning. Restaurant: Tables must be reserved in advance and the service employee will assign you a table. (for documentation and tracking purposes), Unfortunately it is not possible to wait at the counter during this time,we keep at least 1.50m distance between each table, we ensure that there will be no more than 10 people per 30 square meters, Plants will be used as dividers, the rooms get ventilated on a regular basis, Plexiglass walls on the counter, In addition to face masks the employees wear gloves, menages (pepper, salt, vinegar, oil) on request only(disinfection after each use ), after the guest leaves the table, the table is wiped with disinfectant
Special Services Regarding COVID-19
We are happy to serve you breakfast at the moment as a buffet with Mouth guards and disposable gloves. Sometimes if the occupancy is not high, it will be served à la carte in the restaurant with a safety distance or in the hotel room as room service.
Individual Hotel Information Regarding COVID-19
The reception is currently open from Monday to Sunday between 6:30 a.m. and 11:00 p.m.
Service Restrictions Regarding COVID-19
The restaurant is closed. Meals can be ordered of our snack menu in your room.
The sauna is closed. For breakfast we cannot offer you buffets during the Corona period, only an à la carte service